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Track Order

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from support@joystreamplus.com with your tracking number included in it.

Depending on the product ordered, the email could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status.

1. Click on the Tracking Number highlighted in the Shipping Confirmation Email sent to you to take you directly to https://www.17track.net/en to check on your delivery status.

2. Alternatively, enter the Tracking Code, provided in your Shipping Confirmation Email, into the box below.

3. Click the wide Orange "Track" Button.

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Things to Keep in Mind

  • Order Numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed. Your order has been shipped out and is in transit to the local post office. Tracking should update within a few business days.
  • Depending on the destination, the order may take 12 to 30 business days to be delivered. 
  • Have any question? Please view our FAQ here.
  • For any further assistance, don’t hesitate to email us at support@joystreamplus.com and we will be more that happy to assist you.

Happy Shopping!

JoyStreamPlus Team

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